A Framework for Knowledge-aware Service Contract Quality Management Decision Support Systems

A Framework for Knowledge-aware Service Contract Quality Management Decision Support Systems

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Quality-management on large service-contracts is a daunting task that involves the evaluation of hundreds of quality measures and consideration of a wide variety of contract types and services. Contracts of this size typically create information overload, conceal critical data relationships, and present a dizzying array of information that complicates management value and resource allocation decisions.Contract. Quality. Management. Decision. Support. Systems. by Ronald F. Shehane October 2006 The increased use of ... The DSS are used in support of a logistics and facilities cost-plus contract and a food services fixed-price contract.


Title:A Framework for Knowledge-aware Service Contract Quality Management Decision Support Systems
Author:Ronald F. Shehane
Publisher:ProQuest - 2006
ISBN-13:

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