A Service Engineering Method for Knowledge-Intense Person-Oriented Services

A Service Engineering Method for Knowledge-Intense Person-Oriented Services

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Keine AngabenBased on those works, (Glushko 2009) introduces seven contexts for service design (a€œperson-to-persona€, a€œtechnology enhanced person-to-persona€, a€œself- servicea€, a€œmultichannela€, a€œservices on multiple devices or platformsa€, a€œbackstage intense oranbsp;...


Title:A Service Engineering Method for Knowledge-Intense Person-Oriented Services
Author:Philipp Menschner
Publisher:kassel university press GmbH - 2015-08-27
ISBN-13:

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