A key feature of the role of managers is to develop the people who make up their team. This book explains the development process and contextualises it against the overall aims, strategies and business plans of the organisation. It explores the role of the line manager in creating development opportunities and provides examples to show how managers can use coaching, mentoring, delegation and performance management to help their team develop skills and learn to work together effectively.If a change management process fails, it is most likely to be with middle management; they generally have most to lose and ... But whereas in the old days everything would have been organised centrally, each husiness unit was now responsible for bringing about its own change. ... its own logistics and customer service.
|Publisher||:||Routledge - 2007|