Blending Faber's firsthand experiences in the study and implementation of change with theoretical discussions of identity, agency, structure, and resistance within contexts of change, Community Action and Organizational Change is among the first such communications studies to profile a scholar who is also a full participant in the projects. Drawing on theories of Michael Foucault, Anthony Giddens, and Pierre Bourdieu, Faber notes that in contexts of change, the usual oppositions between structure and agency, complicity and resistance, even fiction and nonfiction no longer hold. Instead, change takes place in the realm of narrative, in the stories people tell.president of community banking for Access suggested that the banka#39;s poor performance was attributable to the banka#39;s ... to turn to that same bank when they need a credit card, a home mortgage, or, in this case, stocks, bonds, and mutual funds. ... At the heart of the banka#39;s plan to recommission its managers as sales staff was a specially designed training course called aquot;Investing for Bank Customersaquot; (IBC).
|Title||:||Community Action and Organizational Change|
|Author||:||Brenton D. Faber|
|Publisher||:||SIU Press - 2002|