The new edition of this highly acclaimed anthology continues to provide the most comprehensive, rigorously balanced survey available of modern consumerism. Written by a wide range of experts, the 42 articles -- half of them new to this edition -- cover today's most important consumer and public policy issues: advertising and the disclosure of consumer information, selling practices, anti-trust issues and competition, product safety, liability, and consumer satisfaction. As in previous editions, the articles are arranged according to the steps in the purchase process. New to this edition are detailed discussions of such current issues as the costs and benefits of government regulation, advertising to children, consumer information systems, and demarketing (encouraging consumers to use less of such products as tobacco and energy). The final section assesses the response of business and industry to consumer pressures.the heat of the consumer movement, have found NHTSA to be very, very right. ... G.M. argued that the overloading, against which it warned in its instruction manuals, constituted owner abuse. ... Millions of copies of the letter may go to owners of the cars being recalled, even when only a small percentage of the cars have thatanbsp;...
|Title||:||Consumerism, 4th Ed.|
|Author||:||George S. Day|
|Publisher||:||Simon and Schuster - 1982-02-01|