In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how todayas successful companies are achieving explosive growth. Drawing on dozens of case studies of every kind of enterprise, Whiteley and Hessan define five proven strategies that you can use to grow--even under the most adverse business conditions.New skills are required- a even of experienced people a because of changing customer requirements. ... key employees who were going to be involved with customers: sales managers, customer service people, technical service people, anbsp;...
|Title||:||Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage|
|Author||:||Richard C. Whiteley|
|Publisher||:||Basic Books - 2008-08-01|