Customer-Centric Product Definition

Customer-Centric Product Definition

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Waiting for survey results by mail and waiting for the tabulation of manual or telephone surveys can consume huge portions ... Carole Katz, director of market research and analysis at Avaya, Inc. (formerly Lucent Technologies), uses the Web toanbsp;...

Title:Customer-Centric Product Definition
Author:Sheila Mello
Publisher:PDC Professional Publishing - 2003-10-01


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