EXPLORING MARKETING RESEARCH deals with the design, collection, analysis, and reporting of marketing research data relevant to a firm's current and future needs. The text focuses on students as managers, not practitioners, of marketing research. Students learn about traditional types of marketing research, such as designing questionnaires, as well as the latest technological developments that facilitate marketing research including data collection devices, data analysis tools, and practical approaches to data analysis. In addition, this edition places more emphasis on ethical and international issues relating to marketing research. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.Customer. Satisfaction. Surveys. Total quality management A business philosophy that emphasizes market-driven quality as a top ... and adjusting the firma#39;s business activities to assure customersa#39; satisfaction with the quality of goods and services. ... Obviously, an S-type Jaguar does not compete with a Nissan Altima.
|Title||:||Exploring Marketing Research|
|Author||:||William Zikmund, Barry Babin|
|Publisher||:||Cengage Learning - 2006-08-15|