Instructor's manual : to accompany

Instructor's manual : to accompany "Service management : operations, strategy, and information technology / James A. Fitzsimmons ; Mona J. Fitzsimmons. - 2. ed."

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Title:Instructor's manual : to accompany "Service management : operations, strategy, and information technology / James A. Fitzsimmons ; Mona J. Fitzsimmons. - 2. ed."
Author:James A. Fitzsimmons, Mona J. Fitzsimmons
Publisher: - 1998
ISBN-13:

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