Knowledge Management Lessons Learned

Knowledge Management Lessons Learned

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Editors Srikantaiah and Koenig follow up their groundbreaking Knowledge Management for the Information Professional (2000) with this important book. While the earlier work offered an introduction to KM, Knowledge Management Lessons Learned surveys recent applications and innovations. Through the experiences and analyses of more than 30 experts, the book demonstrates KM in practice, revealing what has been learned, what works, and what doesn't. Practitioners describe projects undertaken by organizations at the forefront of KM, and top researchers and analysts discuss KM strategy and implementation, cost analysis, education and training, content management, communities of practice, competitive intelligence, and more.from the University of Southern California; and Ph.D. in library and information science from the University of Southern ... Stuedemann serves on the board of directors of a local credit union, CEFCU, that serves over 200, 000 members.

Title:Knowledge Management Lessons Learned
Author:Michael E. D. Koenig
Publisher:Information Today, Inc. - 2004


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