The Dutch economy has often been heralded for accomplishing solid employment growth within a generous welfare system. In recent years, the Netherlands has seen a rise in low-wage work and has maintained one of the lowest unemployment rates in the European Union. Low-Wage Work in the Netherlands narrows in on the causes and consequences of this new development. The authors find that the increase in low-wage work can be partly attributed to a steep rise in the number of part-time jobs and non-standard work contractsa46 percent of Dutch workers hold part-time jobs. The decline in full-time work has challenged historically powerful Dutch unions and has led to a slow but steady dismantling of many social insurance programs from 1979 onward. At the same time, there are hopeful lessons to be gleaned from the Dutch model: low-wage workers benefit from a well-developed system of income transfers, and many move on to higher paying jobs. Low-Wage Work in the Netherlands paints a nuanced picture of the Dutch economy by analyzing institutions that both support and challenge its low-wage workforce. A Volume in the Russell Sage Foundation Case Studies of Job Quality in Advanced Economiesdedicated to frontline customer care (in-house call centers) as well as independent companies (also synonymous with facilitating, ... According to the Dutch Global Call Center (GCC) survey, agents (operators) make up 88 percent of all call center staff. ... and for women it was 54 percent, even though these data indicated a higher average hourly wage level (j12.72 [US$18.72] gross) than later sources.
|Title||:||Low-Wage Work in the Netherlands|
|Author||:||Weimer Salverda, Maarten Van Klaveren, Marc Van Der Meer|
|Publisher||:||Russell Sage Foundation - 2008-04-03|