Managing Change in the Postal and Delivery Industries brings together practitioners, postal administrators, the express industry, regulators, economists and lawyers to examine the important policy and regulatory issues facing the postal and delivery industries. This volume reviews such topics as international postal policy, the universal service obligation, regulation and competition, entry and the role of scale and scope economics, cost analysis in postal services, and service standards. This book provides a unique perspective on the problems facing postal and delivery networks.Self preservation is driving telecommunications firms to expand their service offerings to new arenas in an attempt to ... (Mark Landler 1995) A phone call to Timer Warnera#39;s customer service May 1, 1995 confirmed that Time Warner had begunanbsp;...
|Title||:||Managing Change in the Postal and Delivery Industries|
|Author||:||Michael A. Crew, Paul R. Kleindorfer|
|Publisher||:||Springer Science & Business Media - 2012-12-06|