Managing for results regulatory agencies identified significant barriers to focusing on results : report to Committee on Governmental Affairs, U.S. Senate, and Committee on Government Reform and Oversight, U.S. House of Representatives

Managing for results regulatory agencies identified significant barriers to focusing on results : report to Committee on Governmental Affairs, U.S. Senate, and Committee on Government Reform and Oversight, U.S. House of Representatives

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IRS identified two frontline regulator positions for this review: customer service representatives (CSR) and revenue officers.8 Employees in the CSR position work as technicians in a district office or service center to provide information and anbsp;...


Title:Managing for results regulatory agencies identified significant barriers to focusing on results : report to Committee on Governmental Affairs, U.S. Senate, and Committee on Government Reform and Oversight, U.S. House of Representatives
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Publisher:DIANE Publishing -
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