Managing IT Outsourcing, Second Edition

Managing IT Outsourcing, Second Edition

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Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.Nevertheless, outsourcing often has change as its objective, so service providers will make the necessary changes to the IT delivery ... It may be necessary to deploy other people than the original staff now transferred to the service provider.

Title:Managing IT Outsourcing, Second Edition
Author:Erik Beulen, Pieter Ribbers, Jan Roos
Publisher:Routledge - 2010-12-15


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