Network Maintenance and Troubleshooting Guide

Network Maintenance and Troubleshooting Guide

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Network Maintenance and Troubleshooting Guide Field-Tested Solutions for Everyday Problems, Second Edition Neal Allen The 100% practical, real-world guide to anticipating, finding, and solving network problemsa€”fast! Real-life networks dona€™t always behave a€œby the book.a€ Troubleshooting them requires practical intuition that normally comes only with experience. In this book, Fluke Networksa€™ Neal Allen brings together all that hard-won, hands-on insight: everything you need to discover whata€™s really happening in your network, so you can anticipate and fix problems before users even notice them. Writing for network technicians and administrators at all levels, Allen presents an approach to troubleshooting that has been proven in networks of all kinds, no matter how complex. He introduces indispensable triage and troubleshooting techniques for everything from copper and fiber cabling to IPv6, and presents unparalleled guidance on identifying and resolving problems at the MAC Layer. He illustrates his advice with diagrams, tables, and screen captures from Fluke Networksa€™ market-leading instruments. Throughout this book, Allen also offers practical summaries of each of todaya€™s core networking technologies, making it an ideal complement to any network certification study guide. Coverage includes Using the OSI model to more efficiently troubleshoot networks layer by layer Copper and fiber-optic cabling: theory, operation, and troubleshooting Media Access Control (MAC) Layer: Ethernet theory and operation Identifying and resolving problems related to IPv4 and IPv6 protocols Preventing problems before they occur Discovering device behavior Troubleshooting switches Using a protocol analyzer more successfully Creating network documentation that helps you more efficiently prevent and resolve problems Road tested by thousands of Fluke Networks customers, this booka€™s first edition became the best-kept secret resource for sysadmins, netadmins, and support technicians fortunate enough to discover it. Now, Allen has thoroughly updated his classic for todaya€™s networks. If youa€™re responsible for maintaining one of those networks, youa€™ll find this new Second Edition even more indispensable. Neal Allen is a senior staff engineer in the Fluke Networksa€™ Technical Assistance Center (TAC) focusing on escalated problems. He has been involved in designing, installing, and troubleshooting networks for nearly 20 years. Allen has served on Interopa€™s trade show Network Operations Center (NOC) team since 1993, troubleshooting show-floor problems at the Las Vegas and Atlanta Interop trade shows, and helped support and troubleshoot the network for the 1996 Atlanta Olympic Games. His responsibilities currently include product feature specification and beta testing, remote and onsite problem solving, and providing training and sales support worldwide. Cover design by Louisa Adair Cover photography from Image Source / Getty ImagesOften the user does not realize that changing something seemingly unrelated can cause problems on the network, such as rearranging the location of a portable heater or photocopier, or installing a new software application or adapter card.

Title:Network Maintenance and Troubleshooting Guide
Author:Neal Allen
Publisher:Pearson Education - 2009-10-18


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