People Talk

People Talk

4.11 - 1251 ratings - Source

People Talk is a lively, down to earth guide to this vital skill, and how to aquire it! Packed with practical tips and insights, the book looks beyond the normal approach to customer care and helps to adopt a professional attitude.People Talk is a lively, down to earth guide to this vital skill, and how to aquire it! Packed with practical tips and insights, the book looks beyond the normal approach to customer care and helps to adopt a professional attitude.


Title:People Talk
Author:Judi James
Publisher:Spiro Press - 1997
ISBN-13:

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