This volume in the qASPA Classicsq series compiles the most influential contributions to the theory and practice of performance measurement that have been published in various journals affiliated with the American Society for Public Administration. The book includes major sections of original text along with the readings, and provides students and practitioners with a handy reference source for theory development and practice improvement in performance measurement. The coverage is broad, including methods and techniques for developing effective performance measurement systems, building performance-based management systems, and sustaining performance-based budgeting. The articles are all classics in the field that have endured the test of time and are considered 'must reads' on performance measurement.Building Theory, Improving Practice Patria de Lancer Julnes, Marc Holzer. ontheir workers) and analyze any complaints that other citizens have made to theprecinct. ... their classmates reported, and then asked them tosuggest ways of making the innovation work, thus givingthem practice inanalyzing publicsector problems.
|Title||:||Performance Measurement: Building Theory, Improving Practice|
|Author||:||Patria de Lancer Julnes, Marc Holzer|
|Publisher||:||Routledge - 2014-12-18|