The Irwin Handbook of Telecommunications Management

The Irwin Handbook of Telecommunications Management

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Information and Solutions for Today's Telecommunications Systems Regardless of your industry, youa€™ll find James Harry Greena€™s The Irwin Handbook of Telecommunications Management, Third Edition an authoritative how-to solutions manual for every telecommunications management question. Now comprehensively revised and updated, this classic resource provides hands-on techniques for understanding today's major technological changes -- and incorporating them into your organization's telecom strategy. Covering the entire spectrum of 21st century telecommunications, the Handbook makes it easy to locate, understand, and implement: * Long-range planning, feasibility analysis, and forecasting * The selection and management of telecom equipment and services, writing and evaluating responses to RFPs, managing long distance services, and more * Management of a telecom facility -- including PBX and key telephone equipment, automatic call distributors, voice processing equipment, local area networks and Internets, wide area networks, convergence, and video and audio conferencing equipment * Specific techniques for effective cost containment * Telecommunications operations -- from fraud and disaster prevention to project management, quality control, security and moreTopics new to this edition include: Techniques to integrate automatic call distribution equipment with the Internet The emergence of competitive local exchange carriers (CLECs) * The difference between incumbent and competitive LECs * ...


Title:The Irwin Handbook of Telecommunications Management
Author:James Harry Green
Publisher:McGraw Hill Professional - 2001-03-22
ISBN-13:

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