The IT Payoff

The IT Payoff

4.11 - 1251 ratings - Source

Does technology really add value? If so, when? What's the best way to quantify and maximize technology ROI? The IT Payoff gives you powerful new tools for answering critical technology investment questions. Discover where technology can add the greatest value; when to adopt new technologies; how to coordinate process and technology change, and more. Includes new metrics, hands-on templates, and a complete action plan for making smarter funding decisions! One of the 5 Best Technology Books as cited by About.comExamples of BPRa#39;s spectacular success in improving processes include enormous improvements in the accounts payable process at Ford Motor Companyaquot; and CIGNA Corporationa#39;s success in improving customer service and quality whileanbsp;...

Title:The IT Payoff
Author:Sarv Devaraj, Rajiv Kohli
Publisher:FT Press - 2002


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