An international team of researchers studied the following aspects of training in Italy's motor vehicle repair and sales sector: structure and characteristics; institutional and social context; relationship to Italy's overall labor market; changing structural, economic, and organizational conditions; and training and recruitment and relationship to Italy's education system. Social and labor/employment statistics were analyzed, and case studies of an independent auto repair shop and four automobile distributors were conducted. Included in each case study were a profile of the company and analysis of its human resource development/training concepts and policies, and provisions for continuing vocational training. A distinct lack of initial vocational training required to produce workers capable of keeping pace with the rapid changes in the sector was noted. This deficiency was partly compensated for by courses provided by manufacturers and, to a lesser degree, related associations. The training currently offered by the companies studied was rated average to better than average. Employee training was being provided almost exclusively by manufacturers. A trend away from training only in traditional technical areas toward training in areas deemed useful for overall company management (including planning, marketing, and telemarketing) was noted. (Sixty tables/figures are included.) (MN)Such authorization is recognition of the professional abilities and is conferred upon the motor vehicle repair mechanic by the manufacturer. It also entitles him to perform repair and maintenance work on new vehicles during the warranty periodanbsp;...
|Title||:||Training in the Motor Vehicle Repair and Sales Sector in Italy|